Terms and Conditions

Introduction

Welcome to CrayonToon Studios! We are a company passionate about animation and art creation.  We offer a variety of high-quality digital products to help bring your creative visions to life, including cartoon characters and animation assets.  These Terms and Conditions (“Terms”) govern your access and use of our website and the purchase of our digital products.  By purchasing a product from CrayonToon Studios, you agree to be bound by these Terms.

Grant of Licence

CrayonToon Studios grants you a licence to use the digital products you purchase from this website (the “Products”). There are two types of licences available:

1. Non-Exclusive licence (Most Common)

This is the most common licence offered for our digital products. It grants you a non-exclusive, limited licence to use the Products in accordance with these Terms and Conditions.  Please note that purchasing a Product with a Non-Exclusive licence does not transfer ownership of the Product to you. CrayonToon Studios retains all copyrights and intellectual property rights to these Products.

What you can do with a Non-Exclusive licence:

  • Use the Products for personal or commercial projects (depending on the specific product details).
  • Modify or adapt the Products to fit your creative needs.

What you cannot do with a Non-Exclusive licence:

  • Resell, share, or distribute the Products (modified or not) without our express written permission.
  • Use the Products in a way that suggests endorsement by CrayonToon Studios or in a manner that could damage our reputation (e.g., using the product in offensive or hateful content).
  • Claim ownership of the Products or the copyrights associated with them.

Consequences of Violating the Non-Exclusive licence:

If you violate the terms of the Non-Exclusive licence, CrayonToon Studios reserves the right to take legal action, including terminating your licence to use the Products and pursuing any other remedies available to us under law.

2. Exclusive licence (For Specific Products)

A limited number of our products may be offered with an Exclusive licence. This grants you the exclusive right to use the Product after purchase, subject to the terms of the specific licence agreement provided with the Exclusive Product.  With an Exclusive licence, ownership of that specific Product is transferred to you.

What you can do with an Exclusive licence:

  • Use the Product for any purpose, personal or commercial, without restriction.
  • Modify or adapt the Product in any way you see fit.
  • Resell, share, or distribute the Product (modified or not).

What is transferred with an Exclusive licence:

Upon purchase of a product with an Exclusive licence, CrayonToon Studios transfers all copyrights and intellectual property rights associated with that specific Product to you.  This means you have complete ownership and control over the Product and CrayonToon Studios will not claim any rights to it.

Please note: Exclusive licence products will be clearly marked on our website.  We recommend carefully reviewing the specific terms of the Exclusive licence agreement provided with each Exclusive Product before purchase.

By outlining the details of both Non-Exclusive and Exclusive licences, CrayonToon Studios aims to provide clarity for our customers.  We encourage you to choose the licence that best suits your needs.  If you have any questions regarding the licences or specific products, please don’t hesitate to contact us.

Product Use

General Use:

  • You are responsible for ensuring the compatibility of the Products with your software and systems.
  • CrayonToon Studios does not provide technical support for using the Products.

Specific Use based on licence Type:

A. Non-Exclusive licence:

  • You may use the Products for personal or commercial projects, depending on the specific product details provided at the time of purchase. Please refer to the individual product description for any limitations on use.
  • You may modify or adapt the Products to fit your creative needs.

B. Exclusive licence:

  • You have the exclusive right to use the Product for any purpose, personal or commercial, without restriction.
  • You may modify or adapt the Product in any way you see fit.
  • You may resell, share, or distribute the Product (modified or not).

Important for All licences:

  • You may not resell, share, or distribute the Products (modified or not) without our express written permission, except for Exclusive licences as mentioned above.
  • You may not use the Products in a way that suggests endorsement by CrayonToon Studios or in a manner that could damage our reputation (e.g., using the product in offensive or hateful content).

By understanding these terms, you can ensure you’re using the products according to the licence you purchased. If you have any questions regarding product use, please don’t hesitate to contact CrayonToon Studios.

Payment and Refunds

Payment:

  • We accept various secure payment methods through our payment gateway provider.
  • You can find a list of accepted payment methods during checkout.
  • The total purchase price, including any applicable taxes, will be displayed before you confirm your order.
  • By completing your purchase, you agree to pay the total amount due.

Refunds:

Due to the digital nature of our products, refunds are generally not offered.

Here are some exceptions:

  • Technical Issues: If you encounter a technical issue with downloading a product you purchased, please contact us immediately. We will try our best to resolve the issue.
  • Accidental Duplicate Purchase: If you accidentally purchase the same product twice, please contact us. We will be happy to issue a full refund for the duplicate purchase.

Please note:

  • We reserve the right to deny a refund request if we believe you have violated our Terms and Conditions.
  • Refunds, if applicable, will be issued using the same payment method used for the original purchase.

For Exclusive licence Products:

  • Due to the complete transfer of ownership with Exclusive licences, refunds are not offered once the purchase is complete.

We encourage you to carefully review the product description and ask any questions you may have before making a purchase.  By understanding these terms, you can avoid any misunderstandings regarding payment and refunds.

Intellectual Property

This section clarifies ownership of intellectual property rights for the digital products offered on CrayonToon Studios.

  • CrayonToon Studios retains all copyrights and other intellectual property rights to the Products, except for Exclusive licence products.
  • This includes, but is not limited to, the copyrights for the original artwork, designs, and code used to create the Products.
  • By purchasing a product with a Non-Exclusive licence, you are not acquiring any ownership rights to the intellectual property associated with the Product.

Exclusive licence:

  • For products explicitly offered with an Exclusive licence, ownership of all copyrights and intellectual property rights associated with that specific Product transfers to you upon purchase.
  • This means you will have complete ownership and control over the Exclusive licensed Product, and CrayonToon Studios will not claim any rights to it.

It is important to understand the distinction between licence types when it comes to intellectual property ownership.  We encourage you to review the licence information associated with each product before making a purchase.

Your Responsibility:

  • You are responsible for respecting the intellectual property rights of CrayonToon Studios and any third-party intellectual property that may be included in the Products.
  • You may not remove or alter any copyright notices or other proprietary markings on the Products.

By understanding these terms, you can ensure you are using the Products in a way that respects the intellectual property rights of CrayonToon Studios and others.

Product Disclaimer

At CrayonToon Studios, we take pride in creating high-quality digital products to empower your creativity.  However, it’s important to understand that digital products have inherent limitations.

Here’s what we can’t guarantee:

  • Compatibility: The Products may not be compatible with all software and systems. We recommend checking the product description for compatibility details.
  • Error-Free: While we strive for excellence, there’s always a chance of minor errors.

What we can offer:

  • Clear Documentation: We provide detailed product descriptions and specifications to help you make informed purchase decisions.
  • Knowledge Base: We maintain a comprehensive knowledge base with tutorials and troubleshooting guides to address common issues.
  • Limited Support: If you encounter a significant issue that hinders the core functionality of a product, please contact us. We’ll do our best to resolve the issue or offer a replacement product on a case-by-case basis.

By understanding these terms, you can make informed decisions about purchasing our products. We’re confident you’ll find them valuable assets for your creative projects.

Limitation of Liability

This section outlines the extent to which CrayonToon Studios is liable for any damages arising from the use of our digital products.

CrayonToon Studios shall not be liable for any indirect, incidental, consequential, or punitive damages arising from or related to your use of the Products. This includes, but is not limited to, damages for:

  • Loss of profits, revenue, or data.
  • Business interruption.
  • Personal injury or property damage.
  • Errors or omissions in the Products.
  • Third-party claims.

Our liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount you paid for the Product(s) in question.

You agree to indemnify and hold harmless CrayonToon Studios from any claims or demands, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Products.

By using our Products, you acknowledge and accept this limitation of liability.

Termination

This section outlines the conditions under which CrayonToon Studios or the customer can terminate the licence agreement for a digital product.

Here’s a breakdown of the key points:

  • Termination by CrayonToon Studios: We reserve the right to terminate your licence to use a product if you:
    • Materially breach any terms of this agreement (e.g., resell a non-exclusive product).
    • Engage in illegal activity or misuse the products in a way that damages our reputation.
  • Termination by You: You may terminate your licence at any time by ceasing to use the product. However, refunds are generally not offered due to the digital nature of the products (except for the exceptions mentioned in the Payment and Refunds section).

Important:

  • Upon termination of the licence, you must cease all use of the product and destroy any copies you may have.
  • CrayonToon Studios reserves the right to take legal action for any violation of this agreement.

By understanding these terms, you can ensure a smooth experience for both you and CrayonToon Studios.

Governing Law

This Terms and Conditions agreement (the “Agreement”) is made and entered into by and between CrayonToon Studios, a company incorporated and operating under the laws of India, with its principal place of business in Indore, Madhya Pradesh, India (“CrayonToon Studios”), and you, the user (“you”).

This Agreement shall be governed by and construed in accordance with the laws of India.  Without prejudice to the foregoing, you agree that the exclusive venue for any legal action or proceeding arising out of or relating to this Agreement shall be the courts located in Indore, Madhya Pradesh, India, and you hereby consent to the exclusive jurisdiction and venue of such courts.

You irrevocably waive, to the fullest extent permitted by law, any objection that you may have to the laying of venue or forum non-conveniens to any proceeding brought in accordance with this section.

Contact Information

We value your feedback and are here to assist you!  If you have any questions about these Terms and Conditions or our digital products, please don’t hesitate to contact us.

  • Email: support@crayontoon.com
  • Email: support@crayontoonstudios.com

We aim to respond to all inquiries within a reasonable timeframe.

Additionally, you can find helpful resources on our website, including:

  • Knowledge Base: A collection of tutorials, FAQs, and troubleshooting guides.
  • FAQ Page: Answers to frequently asked questions about our products and services.